Company Information:

B.S.R. is a company directed by Sylvain Benouaich who has been in the building trade for over 20 years and is a qualified plumber, heating specialist offering his services for new built or renovation projects as well as servicing homeowners and businesses. We offer an immediate call out within the hour for the following:
• unblocking drains and leak detection (Plombing)
• doors' opening and security implementation (Locksmith)
• electric fault search (Electricity)
• broken windows (Glazing).
Our team will work on a solution to undertake your future projects and needs in Electricity, Air-conditionning, Renewable energies, heat pump and underfloor heating systems.

Core Business Trade Categories

Air Conditioning specialist
Builder/Building contractor
Central heating engineer
Doors and window specialist
Electrician/Cable installer
Glazier/Mirror/Safety glass, solar protection specialist
Kitchen fitter/Kitchen planner
Painter and interior decorator
Security Specialist Alarms/Intercoms/Video Surveillance
Septic Tank Specialist - Installation/Maintenance
Shutter and Awning fitter
Swimming pool builder

Additional languages spoken

Sylvain Benouaich 
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    Registrations, accreditations, associations and memberships


Registration number: 50178438300033

    BSR-Dépann'heure has received 6 ratings

Rating format

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As well as giving an overall rating homeowners can rate on individual criteria (max 5) specific to their job, therefore this tradesperson/company may not have received a rating for all 10 individual criteria yet.

This section shows an average of all ratings for this tradesperson/company – the individual ratings for specific jobs can be viewed below

Rating criteria available

  • Accuracy of estimate (versus invoice)
  • Price
  • Estimate quickly provided
  • Quality of advice given
  • Experience and references
  • Regularly informed of progress
  • On time completion
  • Respect for property
  • Qualifications and insurances
  • The quality of the finished job
* * * * * Overall Rating * * * * * Urgent contact * * * * * Experience and references * * * * * Qualifications and insurances * * * * * Price * * * * * Accuracy of estimate (versus invoice) * * * * * On time completion * * * * * The quality of the finished job * * * * * Early completion * * * * * Respect for property

Job Title
Air Conditioning Installation in 06500

Date Rated

Helen Spiegelberg

“Sylvain from BSR came at very short notice to view my apartment for air con. He spoke English and was charming and informative. He did the work as I requested in October, all to a very high standard. I would not hesitate to recommend him to install your air conditioning.”

* * * * * Overall Rating * * * * * Accuracy of estimate (versus invoice) * * * * * Experience and references * * * * * Price * * * * * Respect for property * * * * * The quality of the finished job

Job Title
Locksmith in 06230

Date Rated

Berchmans Gannon

“I was contacted by M.Sylvian Benouaich from the company. We discussed the job. He requested photos and when supplied he offered to visit us the following morning. He was very pleasant. He offered very sound advice. Following advise and a change of format proceeded to complete the job, efficiently and professionally. We paid and he was gone. Job done!!”

* * * * * Overall Rating * * * * * Urgent contact * * * * * Accuracy of estimate (versus invoice)

Job Title
General Window Work in 06000

Date Rated

Robert Jelly

“This is the first time I have used this service. I would recommend it without reservation. Within a short time of logging the work on the website - replacement of a broken window - FindaTrade were in touch to say that a company, BSR Depann'heure, would be in touch. The work was done within a few days to a very high standard and to my complete satisfaction. I will not hesitate to use the service again - ideal for those who own property in France and require an English speaking service. Terrific.”

* * * * * Overall Rating * * * * * Urgent contact * * * * * Experience and references * * * * * Accuracy of estimate (versus invoice) * * * * * The quality of the finished job * * * * * Early completion

Job Title
Roller/Security Shutter Install/Repair in 06000

Date Rated

Anne Barnes

“This was done on time and on budget - thank you very much for all your help Would certainly use you again ”

* * * * * Overall Rating * * * * * Urgent contact

Job Title
General Garage Door Work in 06270

Date Rated

Amna Algemzi

“The job too a bit longer than expected. 2 days which was really nothing. But it was definitely worth it because it was a very good job. I am so pleased with everything. Sylvain was always on time and friendly and gives good advice in regards to safety which I really appreciated. Also he provides many options to chose from. I will for sure use him again. ”

* * * * * Overall Rating * * * * * Qualifications and insurances * * * * * Experience and references

Job Title
Metal Shutters Installation/Repair in 06000

Date Rated

Catherine Rochester

“I can't recommend this trade highly enough. He arrived a few minutes early and sorted out the problem on the spot so that the shutter has never worked better. He speaks very good English and is charming. He even suggested a local glazier when he realised we needed one to replace the glass in a picture frame. He's now on speed dial for any other jobs we need doing”

* * * * * Overall Rating * * * * * The quality of the finished job * * * * * On time completion

Customer Name
Silje Solstad

“The contractor took his time to both consult me and discuss my choice of materials, the style I wanted and my sometimes not mainstream ideas. He showed great flexibility in the work and completed the room in a reasonable time. I was particularly satisfied with his ability to see what needed to be done and to consult and carry out the work when I wasn't around. He's an experienced contractor with an unique ability to see and suggest solutions that combine practicality an design in a perfect way.”

Customer Name
Mary Shee

“Sylvain Benouaich of the company contacted me and carried out the job. Turned up when he said he would. Very efficient and diligent.”

Customer Name
Lena Pomijan

“Mr Sylvain arrived promptly for initial visit . The estimated was given within few hours and we agreed for the job to be carried out the following day .The price was reasonable and the quality of work carried out was very good . My Sylvain's persona is friendly and professional . I wouldn't hesitate to recommend or use his services again .”

Customer Name
Barbara Elley

“This was our first project in France and are very pleased with the result. Sylvain managed to help us to get a painter on short notice and the job was delivered as promised. The painter worked very precise and clean. We bought a bourgeois apartment with original features, but some of the walls were in a poor state. Sylvain delivered as promised despite some of the walls had to be plastered almost”

Customer Name
Guy Digby

“Sylvain contacted me very promptly, and was available immediately. His English is good, and he was able to explain the options to fix my plumbing problem, and then fix it straight away. I will definitely use Sylvain again, and for more than just plumbing problems, as he has a wide range of skills.”

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